At Athens Utopia Ermou health and well being of our Guests and staff takes the center stage.
It's our top priority to embrace a new philosophy with a deep sense of care and security as to ensure the health of all individuals.
Following the National Public Health Organization and the World Health.
Organization rules we have adopted the below processes:
• Regular sanitation training of our team members
• Daily monitoring and follow updates on the latest information, protocols concerning covid-19
• Placement of disinfectant dispensers in public areas
• Frequent cleaning and wash down of common areas
• Rooms thoroughly sanitized by our experienced Housekeepers
• Longer period of time between check out and check in
• Advising our Guests to keep a distance of two meters from the person in line
• Guests are asked upon check in if daily housekeeping needed
• Key card provided by the Front Office is sanitized
• A complete medical kit is available at the Front Office Desk
• Carpets are sprayed with a qualified disinfector every hour
• All our Staff wears surgical masks, gloves (upon duty) and their temperature is taken at a regular basis
• All employees are instructed to stay home, if they do not feel well
• Frequent sanitation and increased hand washing of our staff members
• The Property cooperates with the medical center SOS Doctors
• Proof of payment via e-mail
• Prefer Contactless Payments
• Use of certified cleaning and sanitizing products of the global leader ECOLAB
• Housekeeping trolleys are sanitized after each shift
• All bed linen and towels are washed at the temperature of 70 degrees celsius.
• Air conditioning cleaned according to the Protocols
• All surfaces, linen surfaces, curtains, beds, chairs etc are cleaned by a steam device
• Our Housekeeping members have been trained on safety and sanitation
• All Housekeeping members wear surgical masks, gloves and disposable aprons due to security reasons.
• Due to health reasons if you wish your linen and towels to be changed, please contact the Reception
Our hotel is required to record your personal details (name, ID number, phone number, email and address) and keep them for up to 30 days. They will then be deleted following the GDPR regulations.
Wishing you a pleasant and safe stay.